Data privacy

General data processing

Based on Article 13 of the Swiss Federal Constitution and the data protection provisions of the Swiss Confederation (Data Protection Act, DSG), every person is entitled to protection of their privacy and protection against misuse of their personal data. We take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

However, the following privacy policy is also aligned with the EU General Data Protection Regulation (GDPR), insofar as this is relevant to us. The provisions of the GDPR only apply in relation to users from the EU.

Name and address of the responsible party

The controller within the meaning of the DSG and the DSGVO is:
Basel Chamber Orchestra
Eptingerstrasse 27
4052 Basel
Phone: +41 61 306 30 40
E-Mail: info@kammerorchesterbasel.ch
Website: https://www.kammerorchesterbasel.ch/de/

Processing of personal data

Personal data is any information relating to an identified or identifiable person. A data subject is a person about whom personal data is processed. Processing includes any handling of personal data, regardless of the means and procedures used, in particular the storage, processing, disclosure, procurement, storage, modification and deletion of personal data.

Categories of personal data collected
We, the Basel Chamber Orchestra, collect personal data that we receive when you contact us or in the course of our contractual relationship with you. This involves the following data:

  • Title, first name, surname
  • Position
  • Your address
  • E-mail address
  • telephone number
  • and other personal data provided by you.

In addition, we process - to the extent necessary for the provision of our services - personal data that we legitimately obtain from publicly accessible sources (e.g. the Internet).

Processing purpose
This data is collected where necessary:

  • to be able to identify you as our customer,
  • to conclude and fulfil a contract with you,
  • for correspondence with you,
  • to send you our newsletter,
  • for registration in the ticket shop,
  • for invoicing

Recipients
Where necessary, we pass this personal data on to our IT and telecommunications providers and our accounting department, insofar as this facilitates the execution of the transaction you have requested with us and serves the purpose of better fulfilling your wishes. External service providers (processors) are carefully selected and commissioned by us, they are bound by instructions and are regularly monitored. With your consent, we may also pass on personal data to other persons or authorities.

Legal basis
We process personal data in accordance with Swiss data protection law, in particular the Swiss Data Protection Act DSG.
If and insofar as the EU-DSGVO is applicable, we also process personal data on the following legal bases in conjunction with Art. 6 (1) DSGVO:

  • lit. a) Processing of personal data with the consent of the data subject.
  • lit. b) Processing of personal data for the fulfilment of a contract with the data subject and for the implementation of corresponding pre-contractual measures.
  • lit. c) Processing of personal data to fulfil a legal obligation to which we are subject under applicable EU law or under the applicable law of a country in which the GDPR is fully or partially applicable.
  • lit. f) Processing of personal data for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by the fundamental freedoms and rights and interests of the data subject. Legitimate interests include, in particular, our business interest in being able to provide our website, information security, the enforcement of our own legal claims and compliance with Swiss law.

Data security
When processing data, we use suitable technical and organisational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or unauthorised access by third parties.

Duration of storage of personal data, deletion
We process personal data for the duration required for the respective purpose or purposes. We store the data in compliance with the statutory retention periods or on the basis of legitimate interests. Stored data is deleted by us when it is no longer required for the stated purpose.

With regard to the deletion of data, it should be noted that we are subject to certain legal obligations, which stipulate a retention obligation for certain data. We must fulfil this obligation. If you request the deletion of data that is subject to the statutory retention obligation, the data will be blocked in our system and only used to fulfil the statutory retention obligations. After the retention period has expired, your request for deletion will be complied with.

 

Rights of the data subject under the DSG

Art. 25, 28, 32 DSG
In principle, data subjects have a right to information, a right to data correction and deletion of their data, as well as a right to data disclosure or transfer in accordance with the DSG. You can contact the data protection officer if you have any questions in connection with data protection in accordance with the DSG and to assert your rights.

Rights of the data subject according to DSGVO

Art. 15, 16, 17, 18, 20, 77 DSGVO
You have the right:

  • in accordance with Art. 7 para. 3 DSGVO, to revoke your consent to us at any time;
  • to request information about your personal data processed by us in accordance with Art. 15 DSGVO;
  • in accordance with Art. 16 DSGVO, to immediately request the correction of incorrect or incomplete personal data stored by us;
  • in accordance with Art. 17 DSGVO, to request the erasure of your personal data stored by us, unless the processing is necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defence of legal claims;
  • to request the restriction of the processing of your personal data in accordance with Art. 18 DSGVO;
  • in accordance with Art. 20 DSGVO, to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request that it be transmitted to another controller, and
  • to lodge a complaint with a supervisory authority in accordance with Art. 77 DSGVO. As a rule, you can contact the supervisory authority of your usual place of residence.

You have a right to object in accordance with Art. 21 DSGVO: Any person affected by the processing of personal data has the right to object to the processing of personal data concerning them at any time for reasons arising from their particular situation or to revoke the consent previously given. In the event of objection or revocation, we will no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing that outweigh the interests, rights and freedoms of the data subject, or the processing serves the assertion, exercise or defence of legal claims. To exercise your right of objection/revocation, you can contact the data protection officer directly.

Newsletter/ Online-Shop

Newsletter

If you register for our newsletter, we will immediately send an e-mail containing a hyperlink to the e-mail address provided. By clicking on this link, you confirm your newsletter registration (double opt-in procedure) and no further data is collected. We use this data exclusively for sending the requested information and do not pass it on to third parties.
Once you have given your consent to the storage of the data, the e-mail address and its use for sending the newsletter, you can revoke this at any time, for example via the "unsubscribe link" in the newsletter.

Online-Shop

We process the data of our customers in accordance with the data protection regulations of the Federal Government (Data Protection Act, DSG) and the EU GDPR as part of the ordering processes in our online shop in order to enable them to select and order the selected products and services as well as their payment and delivery or processing.

Categories of personal data collected and processing purposes
The processed data includes master data (inventory data), communication data, contract data, payment data and the persons affected by the processing include our customers, interested parties and other business partners. The processing is carried out for the purpose of providing contractual services in the context of operating an online shop, billing, delivery and customer service. In this context, we use session cookies, e.g. to store the contents of the shopping basket, and permanent cookies, e.g. to store the login status.

Legal basis, data processing and rights
The above information on general data processing also applies to the newsletter and online shop.

Website

Data processing on our website in general

By using this website, you consent to the collection, processing and use of data in accordance with the previous statements on general data processing and the following statements. This website can generally be visited without registration. Data such as pages accessed or names of files accessed, date and time are stored on the server for statistical purposes without this data being directly related to your person. If personal data (e.g. name, address or e-mail addresses) is collected on our website, this is always done on a voluntary basis as far as possible.

In cooperation with our hosting providers, we endeavour to protect the databases as well as possible against unauthorised access, loss, misuse or falsification.

We would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) can have security gaps. Complete protection of data against access by third parties is not possible.

 

The processing of personal data on our website is limited to the data required to provide a functional website and user-friendly content and services. Personal data is therefore collected for internal administrative purposes (e.g. ensuring the stability and operational security of the system, marketing analyses). The processing of personal data in connection with our website is carried out to protect our legitimate interests (e.g. to ensure the stability and operational security of the system). We only store the data to the extent and for as long as this is necessary for the services we provide or as required by law. Data is stored for reasons of data security in order to ensure the stability and operational security of our system.

We use external service providers (processors) for the operation of our website, particularly in technical terms. These have been carefully selected and commissioned by us, they are bound by instructions and are regularly monitored.

With SSL/TLS encryption

This website uses SSL/TLS encryption for security reasons and to protect the transmission of confidential content, such as enquiries that you send to us as the site operator. You can recognise an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Server log files

The provider of this website automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server enquiry

This data cannot be assigned to specific persons. This data is not merged with other data sources. We reserve the right to check this data retrospectively if we become aware of specific indications of unlawful use.

Copyrights

The copyright and all other rights to the content, images, photos or other files on the website belong exclusively to the operator of this website or the specifically named rights holders. The written consent of the copyright holder must be obtained in advance for the reproduction of any files.
Anyone who commits a copyright infringement without the consent of the respective copyright holder may be liable to prosecution and we may assert claims for damages.

Disclaimer of liability

All information on our website has been carefully checked. We endeavour to ensure that the information we provide is up-to-date, correct and complete. Nevertheless, the occurrence of errors cannot be completely ruled out, so that we cannot accept any liability for the completeness, correctness, accuracy, reliability and topicality of the information, including journalistic and editorial information. Liability claims relating to material or immaterial damage caused by the use or non-use of the information provided or by the use of incorrect or incomplete information or by misuse of the connection or by technical faults are fundamentally excluded.
We may change or delete texts at our own discretion and without prior notice and are not obliged to update the content of this website. The use of or access to this website is at the visitor's own risk. The creator, its customers or partners are not responsible for any damages, such as direct, indirect, incidental or consequential damages, allegedly caused by visiting this website and therefore assume no liability for such damages.

The website operator also accepts no responsibility or liability for the content and availability of third-party websites that can be accessed via external links from this website. The operators of the linked sites are solely responsible for their content. The website operator therefore expressly distances itself from all third-party content that may be relevant under criminal or liability law or offend common decency.

Cookies

This website uses cookies. These are small text files that make it possible to store specific information relating to the user on the user's end device while the user is using the website. In particular, cookies make it possible to determine the frequency of use and the number of users of the pages, to analyse behaviour patterns of page use, but also to make our offer more customer-friendly. Cookies remain stored beyond the end of a browser session and can be retrieved when you visit the site again. If you do not wish this to happen, you should set your Internet browser to refuse to accept cookies.

A general objection to the use of cookies for online marketing purposes can be declared for a large number of services, especially in the case of tracking, via the US website http://www.aboutads.info/choices/ or the EU website http://www.youronlinechoices.com/. In addition, the storage of cookies can be achieved by deactivating them in the browser settings. Please note that in this case not all functions of this online offer can be used.

Google Analytics

This website may use Google Analytics, a web analytics service provided by Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses so-called "cookies", text files that are stored on your web browser and enable your use of the website to be analysed (see above Cookies). The information generated by the cookies (browser type/version, operating system used, referrer URL of previously visited website, IP address, time of server request) about your use of this website is generally transmitted to a Google server in the USA and stored there. However, if IP anonymisation is activated on our website, your IP address will be shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area.

Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for the website operator and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. Further information about the web analysis service used can be found on the Google Analytics website. Instructions on how you can prevent the processing of your data by the web analysis service can be found at http://tools.google.com/dlpage/gaoptout?hl=de.

Google Maps

The map service Google Maps from Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) is occasionally used to display an interactive map and to create directions. When using Google Maps, information about your use (e.g. IP address) may be stored and transmitted to a Google server in the USA.

Social Media Plug-in

We use the social plug-ins listed below on our website to publicise our company (advertising purposes). Responsibility for data protection-compliant operation must be guaranteed by the respective provider. Data processing in connection with these plug-ins takes place with your consent when you use these plug-ins.

If you use the services of these social networks independently of or in connection with our website, the social networks will analyse your use of the plug-in. In this case, information about the plug-in is forwarded to the social networks.

Facebook
Our website uses plug-ins from the social network Facebook, which is offered by Facebook Inc. The Facebook plug-ins are labelled with a Facebook logo or the addition Like or Share. An overview of the Facebook plug-ins and their appearance can be found at https://developers.facebook.com/docs/plugins.

When you access a page on our website that contains such a plug-in, your browser establishes a direct connection to the Facebook servers. The content of the plug-in is transmitted by Facebook directly to your browser and integrated into the page.

Through this integration, Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook profile or are not currently logged in to Facebook. This information (including your IP address) is transmitted directly from your browser to a Facebook server in the USA and stored there.

If you are logged in to Facebook, Facebook can directly associate your visit to our website with your Facebook profile. If you interact with the plug-ins, for example by clicking the Like button, this information is also transmitted directly to a Facebook server and stored there. The information is also published on your Facebook profile and displayed to your Facebook friends.

The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as your rights in this regard and setting options to protect your privacy can be found in Facebook's data protection information: www.facebook.com/policy.php.

 

Instagram
Functions of the "Instagram" service are integrated on our website. These functions are offered by Instagram Inc, 1601 Willow Road, Menlo Park,
CA, 94025, USA. If you are logged into your Instagram account, you can link the content of our pages to your Instagram profile by clicking on the Instagram button. This allows Instagram to associate your visit to our pages with your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by Instagram. Further information can be found in Instagram's privacy policy: http://instagram.com/about/legal/privacy/

YouTube
Functions of the "YouTube" service are integrated on this website. "YouTube" is the property of Google Ireland Limited, a company incorporated and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland, which operates the services in the European Economic Area and Switzerland.

Your legal agreement with "YouTube" consists of the terms and conditions found at the following link: https://www.youtube.com/static?gl=de&template=terms&hl=en.
These terms constitute a legally binding agreement between you and "YouTube" regarding your use of the services. Google's privacy policy explains how "YouTube" handles and protects your personal data when you use the service.

Status and amendment of the privacy policy

The data protection declaration is valid as of 22 January 2024. Due to the further development of our website or due to changed legal or official requirements, it may become necessary to change this data protection declaration.

Close